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Room Attendant
Company : Highgate
Location : Charleston, SC, 29407
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
La Quinta Charleston - Riverview
11 Ashley Pointe DriveCharleston, SC 29407Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Charleston, SC
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Frequently asked questions
Working as a Room Attendant in Charleston requires stamina, including frequent standing and the ability to lift up to 50 pounds. The job involves moving supplies and cleaning materials, so physical readiness is essential for meeting the pace and standards expected in hospitality settings around Charleston.
Effective communication and attention to detail distinguish top-performing Room Attendants in Charleston. Being courteous and attentive to guest needs, while efficiently maintaining room cleanliness, helps build a positive guest experience crucial in this competitive hospitality market.
Room Attendants often advance to supervisory or housekeeping management roles within Charleston's hotel sector. Gaining expertise in guest services and operational knowledge opens doors to specialized positions like front desk or facilities coordination, enhancing career growth opportunities locally.
Highgate emphasizes continuous learning, providing Room Attendants with access to hospitality best practices and digital tools that enhance service quality. Their supportive culture fosters employee growth, making the La Quinta Charleston - Riverview a place to develop valuable skills in hotel management.
Highgate stands out by integrating technology-driven revenue management and a diverse brand portfolio, which translates into a dynamic work environment for Room Attendants. Employees benefit from exposure to innovative hospitality trends alongside traditional service expectations common in Charleston hotels.
Room Attendants in Charleston typically earn between $12 and $15 per hour, depending on experience and employer. Given Highgate’s reputation, wages may align with or exceed these averages, reflecting the competitive hospitality landscape in the Charleston area.
Charleston's hospitality sector sees steady demand for Room Attendants, but competition can be strong due to the city's tourism appeal. Candidates should prepare to demonstrate reliability and customer service skills to stand out in the hiring process.
While formal certifications aren't mandatory, training in hospitality safety, sanitation, and customer service can enhance a Room Attendant's profile in Charleston. Familiarity with local health codes and guest service excellence is highly valued by employers.
Maintaining guestroom standards amid high occupancy rates and managing timely restocking of supplies are key challenges. Room Attendants must balance speed with thoroughness while communicating effectively with housekeeping supervisors to ensure seamless guest experiences.
Highgate places a strong emphasis on attentive and courteous service, expecting Room Attendants to proactively address guest needs and report maintenance issues promptly. This culture fosters a welcoming atmosphere that enhances overall guest satisfaction.