Risevoic
Bilingual Customer Service Representative
Company : Select Medical
Location : Canonsburg, PA, 15317
Job Type : Full Time / Part Time
Date Posted : 31 December 2025
Overview
Bilingual Customer Service Representative – Spanish/English – Healthcare – $16+/hr – No Weekends
Location: 400 Technology Drive Canonsburg, PA | On-Site Position
Are you fluent in Spanish and English? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.
Why You’ll Love This Job:
• Competitive Pay – Starting at $16.00+/hour, based on experience
• Work-Life Balance – Monday to Friday, 8:30 AM – 5:00 PM (No weekends!)
• Comprehensive Benefits – Health, Dental, Vision, 401(k) with match, PTO & more
• Career Growth – Build valuable experience in healthcare, billing, and customer service
• Team Environment – Supportive, inclusive, and mission-driven workplace
Responsibilities
What You’ll Do:
As a Bilingual Customer Service Representative, you will:
- Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries
- Resolve Billing Questions – Help patients understand insurance claims, balances, and account details
- Keep Accurate Records – Document all communications and update internal billing systems
- Assist Internal Teams – Distribute mail, follow procedures, and provide departmental support
- Ensure Compliance – Follow HIPAA regulations and internal policies to protect sensitive information
Qualifications
Top Skills for Success:
✅ Fluent in Spanish and English (speaking, reading, and writing)
✅ Excellent communication and customer service skills
✅ Comfortable working in a fast-paced, office-based environment
✅ Familiarity with Windows-based computer systems
Preferred:
⭐ 1+ year of customer service, medical office, or call center experience
⭐ Experience with medical billing, insurance, or front desk operations
⭐ Familiarity with Windows-based computer systems
Required:
High School Diploma or GED
Work Environment & Physical Demands:
- Office setting with extended periods of sitting.
- Ability to lift up to 35 lbs.
Additional Data
What We Offer:
- Paid Training & Orientation – We set you up for success!
- Paid Time Off (PTO) & Extended Illness Days (EID)
- Health, Dental, and Vision Insurance
- Life Insurance & Prescription Coverage
- 401(k) with company match
A diverse, respectful, and inclusive work culture
Join a Workplace That Values Diversity!
Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status.
We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply.
Ready to Take the Next Step? Apply Today!
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Frequently asked questions
Canonsburg shows growing demand for bilingual customer service professionals, especially in healthcare sectors. Select Medical’s opening reflects this trend, with employers seeking candidates fluent in Spanish and English to support local patient populations, creating a moderately competitive but promising job market.
Commuting to 400 Technology Drive in Canonsburg is generally manageable, thanks to local road access and public transit options. For bilingual customer service representatives, reliable transportation supports punctuality in this weekday-only schedule, enhancing work-life balance without weekend shifts.
Proficiency in Spanish and English paired with strong communication skills is essential. Additionally, familiarity with medical billing, insurance terminology, and HIPAA compliance ensures accurate support for patients and providers in a healthcare setting, elevating service quality.
Experience gained in patient communication, billing, and insurance processes opens pathways to roles such as medical billing specialist, patient coordinator, or healthcare administration. Companies like Select Medical often promote from within, fostering growth in this sector.
Daily tasks include answering inquiries via phone and email, managing billing questions, updating patient records, and supporting internal departments. The role demands multitasking in a fast-paced environment while maintaining compliance with privacy regulations.
Emphasizing fluency in both Spanish and English, previous experience in healthcare or call centers, and strong interpersonal skills will resonate well. Showcasing adaptability to office technology and commitment to patient-focused service also strengthens applications.
Select Medical offers competitive pay starting at $16/hour, comprehensive health benefits including dental and vision, 401(k) with matching, paid time off, and a supportive, inclusive workplace culture that values diversity and professional growth.
Yes, $16+ per hour is aligned with or slightly above the typical pay for bilingual customer support positions in Canonsburg’s healthcare industry, reflecting the specialized language skills and the full-time, weekday-only schedule without weekend shifts.
Select Medical fosters a mission-driven atmosphere that emphasizes compassionate support for patients and providers. This creates a team-oriented culture where bilingual staff are valued for bridging language gaps and ensuring quality healthcare communication.
While a high school diploma or GED is required, candidates with medical billing or insurance experience are preferred. Though no specific certifications are mandatory, familiarity with HIPAA compliance and healthcare regulations is advantageous.