Cleaning Associate

Location

Omni Tempe Hotel at ASU

Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!

Job Description

Omni Tempe Hotel at ASU is seeking a Housekeeper (Room Attendant) to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and presentation of our guest rooms, ensuring that every guest experiences the highest standards of comfort and luxury. Your attention to detail, commitment to quality, and dedication to delivering exceptional service will contribute to the overall guest satisfaction and uphold the Omni brand's reputation for excellence.

Responsibilities

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
• Restock and replace used items within guest rooms.
• Complete daily task sheet assignment in a timely manner.
• Communicate clean status of each room upon completion.
• Stock supply cart and ensure that it is neat and well organized at all times.
• Respond to all hotel guests efficiently and in an appropriately friendly manner.
• Maintain and protect equipment.
• Maintain cleanliness and organization in floor linen closets.
• Report and monitor guest room maintenance issues.
• Understand both Houseperson and Public Space positions well enough to perform duties in associates’ absence.
• Maintain highest levels of cleanliness throughout the hotel property.
• Complete daily and weekly cleaning projects as assigned.
• Anticipate, listen, and follow through with all the guests’ requests in a timely manner.
• Communicate any needs or concerns within the hotel with the appropriate departments.
• Follow all Loss Prevention procedures regarding guest property, safety, and security.
• Reporting any concerns to department managers or loss prevention in a timely manner.
• Attend all designated staff meetings and training sessions.

Qualifications

• Hotel housekeeping experience is required.
• Maintain a professional business appearance, attitude, and performance.
• Move, bend, lift up to 35 pounds, carry, push and/or pull up to 150 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Must be able to work a flexible schedule including night shifts, weekends, and holidays.
• Must be able to work a flexible schedule including holidays and weekends.

This position is a full-time, on-site position with no work from home flexibility.

The salary is $19.75 / hour.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.