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Highgate

Room Attendant

Company : Highgate

Location : Bloomingdale, IL, 60108

Job Type : Full Time

Date Posted : 29 December 2025

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Residence Inn Bloomingdale

295 Knollwood DriveBloomingdale, IL 60108

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

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Frequently asked questions

Yes, room attendants in Bloomingdale, IL, often need to lift up to 50 pounds and stand for entire shifts, reflecting the physical nature of hospitality jobs here. This ensures efficient cleaning and guest satisfaction in bustling hotel environments.

Bloomingdale's hospitality sector has moderate competition for room attendant roles, driven by local hotel demand like at Highgate properties. Candidates with prior housekeeping experience and good communication skills tend to stand out.

Attention to detail, stamina to handle physical tasks, and courteous guest interaction rank highly. Familiarity with cleaning protocols and inventory management also boosts job effectiveness in room attendant positions.

Daily tasks center on thorough guestroom cleaning, restocking supplies, and reporting maintenance issues promptly. Maintaining cleanliness in hallways and managing lost and found items are also key duties.

Highgate integrates attentive service standards and digital tools to optimize room attendant tasks, ensuring guest rooms meet high cleanliness benchmarks that align with their upscale portfolio.

Highgate supports career progression by providing exposure to diverse hotel operations and training, making it possible for room attendants to advance into supervisory or specialized hospitality roles.

Room attendants in the Bloomingdale area generally earn between $13 and $17 per hour, depending on experience and hotel standards, with Highgate offering competitive hourly compensation reflecting industry norms.

While no strict certifications are mandated, local employers often favor candidates with hospitality or sanitation training, enhancing both safety compliance and service quality in housekeeping.

Highgate’s role blends traditional housekeeping with advanced revenue management insights, encouraging room attendants to contribute to guest satisfaction while supporting asset value maximization.

Though experience is preferred, motivated individuals can apply as Highgate values strong communication and work ethic, often providing on-the-job training for new team members.

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