Risevoic
Clinic Receptionist
Company : Catholic Health Initiatives
Location : Chattanooga, TN, 37421
Job Type : Full Time
Salary : 15-20.33 HOUR
Date Posted : 8 January 2026
Job Summary and Responsibilities
Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associates with the patient intake process and performs routine duties within the clinic.
Key Responsibilities
- Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guideline.
- Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepare charts for patient appointments making sure all necessary information is complete.
- Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
- Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
- Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
- Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
- Perform other duties as assigned.
Education:
- High school diploma or equivalent required
Experience:
- 1 year of healthcare experience preferred
- Electronic medical record experience preferred
CHI Memorial Primary Care Associates - Atrium
CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is a Management Service Organization (MSO) that provides comprehensive office management services for all Memorial Health Partners and many physicians in private practice. We are proud to be a part of the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.
We care about our employees’ well-being and offer benefits that complement work/life balance.
We offer the following benefits to support you and your family:
Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs
Employee Assistance Program (EAP) for you and your family
Health/Dental/Vision Insurance
Flexible spending accounts
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Adoption Assistance
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Matching Retirement Programs
Wellness Program
If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!
Related Jobs
Smyrna, TN
Top trending job titles hiring now
Popular Searches for Clinic Receptionist
Frequently asked questions
While a high school diploma is essential, obtaining certifications like Certified Medical Administrative Assistant (CMAA) can significantly enhance job prospects in Chattanooga. Local clinics often prefer candidates familiar with electronic medical records and healthcare compliance, aligning well with regional healthcare standards.
Chattanooga's healthcare industry is steadily growing, which has increased demand for clinic receptionists. However, competition remains moderate due to a consistent flow of qualified candidates with healthcare experience, especially those skilled in managing patient intake and medical record systems.
Proficiency in managing patient check-ins, scheduling appointments, handling insurance details, and navigating electronic medical records is crucial. Strong communication abilities, multitasking, and familiarity with healthcare protocols ensure smooth clinic operations and enhance patient experience.
Starting as a clinic receptionist offers exposure to healthcare administration, opening pathways to roles like medical office manager or patient services coordinator. Gaining experience with electronic health record systems and pursuing further education can accelerate career advancement.
Clinic Receptionists in Chattanooga typically earn between $28,000 and $36,000 annually. This range varies based on experience, certifications, and the specific healthcare facility, reflecting the regional cost of living and demand for administrative healthcare roles.
Catholic Health Initiatives emphasizes employee well-being through benefits like care@work memberships and tuition assistance, fostering a supportive environment. Their integration within CommonSpirit Health offers exposure to comprehensive healthcare management and patient-centered practices.
Beyond typical receptionist duties, this role involves precise patient data management, compliance with clinic policies, and proactive patient communication about appointments and payments, reflecting Catholic Health Initiatives' commitment to efficient and compassionate care.
This opportunity perfectly matches such searches, combining local availability in Chattanooga with healthcare receptionist responsibilities. Candidates seeking roles in medical office environments will find this position aligns with common duties like patient check-ins and insurance handling.
Absolutely, familiarity with electronic medical records streamlines patient documentation and scheduling, a highly valued skill in Chattanooga clinics. Employers often prefer candidates who can efficiently manage digital patient information, reducing errors and enhancing workflow.
Chattanooga's healthcare settings often foster collaborative and patient-focused cultures. Receptionists here are expected to balance administrative efficiency with empathy, supporting a friendly atmosphere while adhering to regional healthcare regulations and compliance standards.