Risevoic
Service Technician
Company : Ferrellgas
Location : Chepachet, RI, 02814
Job Type : Full Time
Date Posted : 2 January 2026
Overview
Ferrellgas knows dedicated superior service starts with supported employees. Ferrellgas is seeking a Full-Time Service Technician to join the team! As a Service Technician, you will be responsible for installing, repairing, and maintaining propane equipment for our customers. Exceptional customer service is essential. Service Technicians can expect to work local routes and be home every night; however, on-call rotations for after hours and weekend emergency deliveries may be needed.
Benefits
- Pay from: $35.00 Per hour based on experience
- Medical, Dental & Vision
- Company provided STD, LTD, Life, & AD&D
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Employee Stock Ownership Plan (ESOP)
- Wellness Program
- Parental Leave Benefit
- Tuition Reimbursement
- Employee Referral Program
- Propane Discounts
Responsibilities
- Installs, repairs, and maintains propane equipment for retail customers.
- Responsible for providing emergency response and system installation and testing.
- Loads, secures, transports, delivers, and unloads propane to and from specified destinations.
- During daily interaction with customers provides exceptional customer service by supplying service/safety information and answering inquires.
- May work on propane appliances when needed and assist with deliveries, based on customer demands
Qualifications
- High school diploma or equivalent.
- 3 or more years related experience.
- Good driving record
- Commercial driver’s license Class B CDL license with hazmat and tanker endorsement preferred.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
Applicants must not now, or any time in the future, require sponsorship for an employment visa
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Frequently asked questions
Given Chepachet's climate and local propane usage, Service Technicians here focus heavily on seasonal equipment inspections and emergency preparedness. This regional specificity requires adapting maintenance schedules to ensure reliable service during colder months, distinguishing it from other areas where demand patterns and weather vary.
In Rhode Island, especially around Chepachet, certifications like a Class B CDL with Hazmat and tanker endorsements are highly valued. These credentials align with local regulatory standards and enhance a technician’s capability to safely transport and handle propane, boosting employability in the regional market.
Navigating rural routes in Chepachet can present logistical challenges such as longer distances between stops and variable road conditions. Service Technicians must balance efficient delivery with safety compliance, all while maintaining excellent customer interaction on each local route.
Beyond basic equipment repair, advanced troubleshooting of propane systems, CDL driving proficiency, and emergency response readiness differentiate seasoned Service Technicians. Mastery of safety protocols and customer communication further elevates competence beyond entry-level expectations.
Experienced Service Technicians can advance into supervisory roles, specialize in complex propane system installations, or transition into safety compliance and training positions. Continuous certification upgrades and skill diversification often open pathways to higher responsibility and increased earnings.
Ferrellgas offers a comprehensive benefits package uncommon in many regional competitors, including stock ownership and tuition reimbursement. Their emphasis on employee support and local route assignments promotes a work-life balance that's attractive compared to more transient or less supported positions.
At Ferrellgas, Service Technicians are expected to deliver more than technical expertise; they actively educate customers about safety and system usage. This approach fosters trust, creating a stronger customer relationship that distinguishes Ferrellgas technicians in the propane service landscape.
Service Technicians at Ferrellgas start around $35 per hour, with pay scaling based on prior experience and skill level. This competitive rate reflects the technical demands and certifications required, offering financial growth potential as technicians build their expertise.
Day-to-day duties include installing and troubleshooting propane equipment, conducting safety checks, handling emergency calls when needed, and managing delivery logistics. Balancing technical work with responsive customer interaction ensures service quality throughout the shift.
One frequent misunderstanding is that the job involves mostly driving. In reality, a significant portion requires hands-on equipment diagnostics, emergency response, and proactive customer education, making it a multifaceted role demanding technical and interpersonal skills.