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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Memphis, TN, 38133
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
Success as a Seasonal Sales Associate hinges on high energy, excellent communication, and a customer-focused attitude. Flexibility to handle stocking, cashiering, and merchandising tasks, alongside the ability to engage shoppers warmly, is essential to excel in fast-paced retail environments like Kirkland's in Memphis.
Memphis retail culture values personable customer interactions, so associates often focus on building rapport with diverse shoppers. Additionally, associates may need to manage inventory efficiently amid higher holiday demand, adapting to Memphis's busy shopping periods and potentially longer shifts during peak seasons.
Many Seasonal Sales Associates leverage their experience into full-time retail positions or supervisory roles within Kirkland's or other retailers. Demonstrating strong sales capabilities, leadership potential, and operational skills can open doors to store management or corporate merchandising opportunities.
Handling shipments and maintaining stockroom organization during Memphis’s holiday rush demands physical stamina and attention to detail. Seasonal associates often juggle heavy lifting with customer service, requiring adaptability to rapidly changing priorities in a high-traffic setting.
Kirkland's emphasizes a home-centric customer service model, blending merchandising creativity with personalized shopper engagement. Seasonal associates are expected to embody the brand’s values like innovative spirit and a winning attitude, making the experience uniquely collaborative and customer-focused.
The company provides structured management support and clear company initiatives to guide associates. Training on loyalty programs and promotions equips associates to boost sales effectively, while team-driven goals foster a motivated environment during Memphis’s busiest shopping seasons.
Seasonal Sales Associates in Memphis typically earn between $11 and $14 per hour, reflecting local retail wage standards. Kirkland's compensation aligns competitively with market rates, often including performance-based incentives during high-sales periods like holidays.
Memphis sees heightened retail hiring from October through December to meet holiday shopping surges. Seasonal Sales roles are plentiful, with retailers like Kirkland's actively recruiting to handle increased customer flow and inventory needs in this vibrant market.
While formal certifications are uncommon, prior retail experience or familiarity with POS systems can be advantageous. Memphis stores value energetic candidates who can quickly adapt to flexible schedules and physically demanding tasks typical in seasonal sales associate positions.
This role requires frequent standing, moving merchandise up to 50 pounds, and climbing ladders for stocking. Associates must maintain energy throughout shifts, balancing customer engagement with operational duties, making physical endurance a key component of daily work.