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Highgate

Night Auditor

Company : Highgate

Location : Buffalo, NY, 14225

Job Type : Part Time

Date Posted : 13 January 2026

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Residence Inn Cheektowaga/Buffalo

107 Anderson RoadBuffalo, NY 14225

Overview

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Responsibilities

  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must be willing to cross train in other accounting or hotel-related areas.
  • Must be able to prioritize job functions in order to meet deadlines.
  • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
  • Audit and reconcile financial and statistical reports.
  • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
  • Prepare and distribute month-end reports.
  • Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Prioritize job functions in order to meet deadlines.
  • Ensure accuracy of all numbers reported including statistics.
  • Input and update financial information into corporate communications network.
  • Perform daily, weekly, monthly and annual data processing system functions as required.
  • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
  • Ensure overall guest satisfaction.
  • Respond to governmental inquiries upon receipt.
  • Handle guest requests

Qualifications

  • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
  • Guest Service Experience preferred.
  • Computer knowledge/skills required.
  • Flexible and long hours sometimes required.
  • Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Late/Overnight shift
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

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Frequently asked questions

Buffalo's hospitality sector often demands multitasking Night Auditors who balance financial duties with guest interactions due to smaller team sizes. Unlike larger metros, auditors here might handle broader responsibilities with a focus on personalized service, reflecting Buffalo’s community-driven hotel culture.

Local hotels in Buffalo typically value candidates with solid accounting basics and guest service experience. While formal certifications aren’t mandatory, proficiency in hotel management software and knowledge of city ledger reconciliations enhance competitiveness in this market.

Night Auditors in Buffalo frequently manage late-night financial reconciliations alongside guest service duties during quieter hours, requiring sharp attention to detail and adaptability. Balancing audit accuracy with readiness for unexpected guest requests is a typical overnight challenge.

Building strong numerical aptitude and mastering hospitality software form the foundation. Communication skills are critical since Night Auditors often interact with guests and management. Time management and multitasking abilities also prepare candidates for the dynamic overnight environment.

Highgate nurtures its Night Auditors by encouraging cross-training in accounting and guest services, fostering versatile skill sets. Their global hotel portfolio presents pathways for advancement in hospitality operations, revenue management, or property oversight, making it ideal for growth-minded professionals.

At Highgate, Night Auditors often engage with digital revenue management tools and contribute to strategic reporting, reflecting the company’s innovation-driven culture. They also play a key role in maintaining data integrity across corporate networks, integrating operational insights beyond standard auditing.

In Buffalo, Night Auditor hourly wages typically range from $15 to $20, slightly lower than coastal metro areas but balanced by a moderate cost of living. This pay scale aligns with regional hospitality norms, offering stable compensation for overnight audit and guest service duties.

Throughout the night, auditors reconcile financial transactions, verify guest accounts, and prepare detailed reports. They also handle front desk tasks such as check-ins or reservations, ensuring smooth operations. The role demands vigilance to detect discrepancies and maintain guest satisfaction.

Part-time Night Auditors in Buffalo often focus on core auditing tasks during peak overnight hours without extensive cross-training. These roles prioritize accuracy in nightly reconciliations and guest interactions but may have reduced administrative duties compared to full-time positions.

Many Night Auditors in the Buffalo area rely on personal vehicles due to limited public transit options during late hours. Proximity to major roads and parking availability near hotels like Residence Inn Cheektowaga eases commuting challenges for overnight staff.

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