Risevoic
Room Attendant
Company : Highgate
Location : Boston, MA, 02134
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Overview
Step into the future of hospitality at The Atlas Hotel.
The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration and hospitality intersects with thought leadership.
Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Related Jobs
Boston, MA
Top trending job titles hiring now
Popular Searches for Room Attendant
Frequently asked questions
Working as a Room Attendant in Boston, especially at modern hotels such as the Atlas by Highgate, requires stamina to stand throughout shifts and occasionally lift up to 50 pounds. The role blends physical tasks with guest interaction, demanding both endurance and attentiveness in a fast-paced hospitality environment.
Highgate employs industry-leading cleaning protocols and supplies to ensure impeccable guestroom standards at the Atlas Hotel. Room Attendants utilize carefully stocked carts with replenished chemicals and linens, adhering to hygiene benchmarks that reflect the company’s commitment to quality and guest satisfaction.
Prior experience in hotel housekeeping or related fields significantly strengthens an application for Room Attendant roles in Boston’s competitive market. Familiarity with cleaning procedures, guest service expectations, and hotel operations often translates to quicker onboarding and better performance.
Room Attendants in Boston generally earn between $15 and $18 per hour, with Highgate offering competitive hourly compensation reflective of local living costs and hospitality standards. Wage rates can vary depending on experience and specific hotel brand prestige.
Boston’s bustling tourism and business travel scene creates steady demand for skilled Room Attendants, especially in innovative properties like the Atlas. Highgate’s emphasis on blending local culture with global hospitality trends boosts hiring prospects for candidates passionate about guest experience.
Highgate fosters a forward-thinking and digitally savvy work environment at Boston’s Atlas Hotel, encouraging Room Attendants to engage with cutting-edge hospitality technologies and guest service philosophies. The company’s global network also offers exposure to varied operational styles.
Starting as a Room Attendant at Highgate in Boston can lead to roles in housekeeping supervision, guest services management, or even operational leadership. The company’s diverse portfolio and growth mindset provide pathways for advancement within hospitality management.
Daily duties for a Room Attendant in a Boston luxury hotel include meticulous guestroom cleaning, linen and supply replenishment, trash removal, and prompt reporting of maintenance issues. Attention to detail and courteous guest interaction are essential to creating memorable stays.
Highgate’s Room Attendant positions emphasize innovation and a blend of local and global hospitality insights, especially at the Atlas Hotel. Employees benefit from cutting-edge revenue management tools and a corporate culture focused on asset value maximization and guest-centric service.
While not always mandatory, certifications in hospitality hygiene, safety protocols, or customer service can enhance a Room Attendant’s profile in Boston. Employers like Highgate value candidates who demonstrate commitment to professional standards and continuous learning.