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Banquet Server On Call
Company : Omni Amelia Island Resort
Location : Hot Springs, VA, 24445
Job Type : Full Time / Part Time
Date Posted : 11 January 2026
Location
The Omni Homestead Resort & Spa
Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Job Description
This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld.
Responsibilities
- Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers.
- Efficiently and properly perform all service standards.
- Attend to all needs of the guests during functions and function related duties.
- Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
- Assist in the upkeep and organization of all liquor liability laws.
- Must be familiar with and adhere to all liquor liability laws.
- Must attend all designated pre-meal meetings.
- Must follow all details as described on Banquet Event Orders (BEO’s).
- Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
Qualifications
- Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays.
- Must be able to lift up to 50lbs and stand for the duration of a full-shift.
- Must be TIPS Certified.
- Previous serving experience in a four-star/four-diamond hotel or resort.
- Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
Excelling as a Banquet Server On Call in Hot Springs requires adaptability to changing schedules, strong guest interaction skills, and stamina to manage long event shifts. Familiarity with banquet protocols and the ability to uphold high service standards greatly enhance job performance in this dynamic hospitality environment.
The 'on call' aspect means availability during peak event times, often including weekends and holidays. This schedule demands flexibility but offers opportunities for varied shifts and additional tips. It suits individuals who thrive in fast-paced settings and enjoy unpredictability in daily work hours.
Starting in on-call banquet service can lead to roles like banquet captain or event coordinator. Gaining expertise in event flow, guest relations, and team leadership opens doors within hotel food and beverage departments, especially at resorts focusing on premium guest experiences.
Serving at Omni Amelia Island Resort involves meeting luxury standards with diverse events, from weddings to corporate functions. On-call servers must quickly adapt to different setups, maintain polished service, and coordinate with a high-volume team to exceed guest expectations consistently.
Yes, Omni Amelia Island Resort emphasizes comprehensive training programs tailored to its banquet service standards. On-call staff receive focused mentorship to master event-specific service nuances, ensuring seamless execution and alignment with the resort’s renowned hospitality culture.
Typically, the on-call banquet server role at Omni Amelia Island Resort is flexible, accommodating part-time schedules with peak demands during event seasons. This setup benefits those seeking supplementary income or wanting to balance hospitality work with other commitments.
Banquet servers on call in Hot Springs, VA, generally earn between $12 and $18 per hour, influenced by tips and shift timing. Upscale resorts like Omni Amelia Island often provide competitive wages combined with gratuities, reflecting the premium service level expected.
The hospitality sector around the Allegheny Mountains sees steady demand for banquet servers, particularly for resorts offering year-round activities. Seasonal spikes increase competition, so candidates with prior luxury service experience and flexible availability hold a distinct advantage.
While no strict local mandates exist, obtaining TIPS certification is highly valued in Hot Springs hospitality circles, ensuring responsible alcohol service compliance. Additional hospitality or food safety certifications can further boost employability in regional resort settings.
Indeed, Omni Amelia Island Resort encourages internal mobility. Starting as an on-call banquet server can pave the way to roles in event management, guest services, or supervisory positions, supported by the company’s culture of mentoring and employee development.