Patient Services Manager 2
Company : Sodexo
Location : Riverside, CA, 92501
Job Type : Full Time
Date Posted : 14 January 2026
Role Overview
Join Sodexo as a Patient Services Manager 2 at Riverside Community Hospital in Riverside, CA. In this role, you’ll lead a team dedicated to creating personalized dining experiences that bring comfort and care to every patient. Your leadership will ensure accuracy, quality, and compassion in every meal served—because food is an essential part of healing.
What You'll Do
- Lead and elevate the Patient Services Program to exceed patient and customer satisfaction goals.
- Oversee Sodexo’s Patient Dining Program, ensuring exceptional meal service and proactive rounding.
- Collaborate with clinical and interdisciplinary teams to enhance the patient experience.
- Conduct tray assessments for quality, presentation, and accuracy.
- Drive compliance with Sodexo Gold Checks and regulatory standards.
- Manage and develop a team of hourly associates, fostering growth and engagement.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Leadership excellence and strong communication skills to inspire your team.
- Knowledge of nutrition and specialized diets.
- Experience managing diet offices and patient dining operations.
- Proven management skills, ideally in a healthcare setting.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
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Frequently asked questions
In Riverside Community Hospital, the Patient Services Manager 2 plays a crucial role in enhancing patient satisfaction by overseeing personalized dining services. This leadership ensures meal quality and compassionate care, directly contributing to a supportive healing environment tailored to patient needs.
Effective leadership in this role requires strong communication skills, team motivation capabilities, and expertise in managing patient dining operations. A successful manager must balance operational excellence with empathy to foster a positive team culture and improve patient experiences.
Professionals often transition into broader healthcare administration, clinical services management, or hospital operations roles. The skill set developed—including team leadership and patient relations—opens doors to senior management positions within health service organizations.
Sodexo emphasizes growth opportunities and inclusive leadership to inspire their Patient Services Manager 2 team. They prioritize employee development through training and foster a respectful environment that values diverse perspectives, which boosts overall team engagement and service quality.
Sodexo uniquely integrates a holistic approach by combining food service excellence with environmental and social responsibility. This role benefits from Sodexo’s comprehensive wellness programs and a strong commitment to diversity, setting it apart from conventional patient service management positions.
In Riverside, CA, Patient Services Manager 2 roles generally offer between $60,000 and $75,000 annually, depending on experience and education. This range reflects regional healthcare market trends and Sodexo’s competitive compensation aligned with industry standards.
While an associate’s degree is standard, certifications in nutrition, healthcare management, or food safety can enhance a candidate’s profile. Familiarity with regulatory compliance and patient-centered care practices is highly valued in Riverside’s competitive hospital environment.
Riverside's healthcare sector is growing, creating steady demand for patient services managers. However, competition remains moderate due to the specialized skills required in clinical collaboration and dietary management, making relevant experience a key differentiator.
Daily challenges often include coordinating accurate meal deliveries, ensuring compliance with dietary restrictions, and aligning food service with patient comfort. Balancing operational efficiency while nurturing team morale under healthcare regulations is also a constant leadership test.
Yes, Sodexo supports upward mobility through tuition reimbursement and leadership training programs. Employees in this role can grow into higher management or specialized healthcare services roles, benefiting from the company’s commitment to professional development.