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Environmental Services / Custodial Operations Manager 2
Company : Sodexo
Location : York, PA, 17402
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Use your best in class management skills to improve the daily lives of others.
We are seeking an Operations Manager of Environmental Services, for our healthcare site in York, PA. This facility is a 25 bed surgical hospital. This role will support Day Shift, with some weekends and holidays as the business needs dictate. This position reports directly into the on-site General Manager and will manage a team of 15. Our Sodexo Healthcare housekeeping teams work to direct custodial operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
What You'll Do
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support an inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations;
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- have experience effectively managing projects within agreed upon timelines;
- are results and safety driven;
- have in-depth knowledge of housekeeping systems and procedures;
- have 3-5 years previous custodial / housekeeping or similar hospitality management experience, in a hospital or hotel. Healthcare experience preferred but not required;
- are proficient with computers and other technology.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Hummelstown, PA
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Frequently asked questions
This managerial role directly impacts patient safety by ensuring a thoroughly clean and sanitized environment, coordinating closely with infection control teams, and implementing housekeeping protocols that reduce risks of contamination, thus enhancing overall patient and staff wellbeing.
Effective team motivation, clear communication with hospital staff, and the ability to manage daily operations while driving high client satisfaction scores are critical. A strong leader in this role adapts quickly to healthcare demands and fosters a safety-first culture.
Professionals often progress toward director-level environmental services roles or broader facilities management positions, gaining expertise in compliance, operational strategy, and staff development within hospital or healthcare environments.
Local employers generally value certifications related to healthcare environmental services, such as CHESP (Certified Healthcare Environmental Services Professional), which align with Pennsylvania’s healthcare facility regulations and infection control standards.
York's healthcare sector shows steady demand for skilled custodial operations managers, but competition remains moderate due to the specialized knowledge required in hospital sanitation protocols and team leadership within environmental services.
Salaries typically range between $55,000 and $70,000 annually, depending on experience, education, and specific healthcare facility size. Benefits packages often complement base pay with medical coverage and retirement plans.
Sodexo emphasizes an inclusive workforce and innovative custodial strategies tailored to a 25-bed surgical hospital. Managers are expected to collaborate closely with infection control and environment of care committees, enhancing patient satisfaction through operational excellence.
At Sodexo, managers lead a healthcare-focused team with a strong emphasis on communication across all hospital levels and incorporate wellness programs and career development opportunities, making their role integral to both employee and client experience.
Applicants should demonstrate expertise in managing housekeeping systems, project execution within set timelines, and a results-driven mindset, alongside proficiency with technology and a track record of enhancing guest or patient satisfaction scores.
This position requires flexibility to supervise day shifts, including some weekends and holidays, ensuring continuous cleanliness and safety standards are maintained during all operational hours, critical for patient care environments.