Risevoic
Sales Associate, Robert Graham - Orlando Premium
Company : Centric Brands Inc.
Location : Orlando, FL, 32819
Job Type : Part Time
Date Posted : 11 January 2026
About Us
ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. Our Company offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.
This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.
Specific Responsibilities Would Include
SALES GENERATION:
- Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
- Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
- Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
- Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market
CUSTOMER SERVICE:
- Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
- Resolve all client problems and complaints quickly and effectively
- Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise
OTHER TRAITS:
- Is dedicated to meeting the expectations and requirements of internal and external customers.
- Gets first-hand customer information and uses it for improvements in products and services.
- Acts with customers in mind; establishes and maintains effective relationships with customers
Our Best Fit Candidate Would Have
- Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
- High School Diploma or equivalent
- A strong commitment to customer service and teamwork
- Excellent brand and product knowledge
- Flexibility to work a retail schedule which includes evenings, weekends, and holidays
- Ability to lift up to 50 pounds of merchandise
- Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
- Experience working in a sales-commission environment preferred
*This commission eligible position will receive a generous employee discount at Robert Graham.
Robert Graham is an equal opportunity employer
#LI-HR1
Related Jobs
Tampa, FL
Top trending job titles hiring now
Popular Searches for Sales Associate
Frequently asked questions
In Orlando's busy retail scene, a Sales Associate at Robert Graham must combine strong product knowledge with excellent customer service to stand out. The role often involves engaging diverse shoppers at Orlando Premium Outlets, requiring adaptability to high tourist traffic and local clientele preferences.
Working at Orlando Premium Outlets means handling fluctuating customer volumes, especially during holidays and sales events. Sales Associates need to efficiently manage merchandise displays and customer inquiries while maintaining brand standards amid a dynamic and competitive outlet shopping atmosphere.
Strong communication and a genuine passion for upscale apparel are vital. Since Orlando attracts a mix of locals and tourists, Sales Associates should be culturally aware and adept at personalizing the shopping experience, leveraging deep product knowledge to drive sales.
Robert Graham offers pathways from Sales Associate to supervisory roles, emphasizing skill development in sales techniques and product expertise. Orlando's retail market provides ample chances for motivated associates to advance within Centric Brands Inc.'s luxury apparel portfolio.
Centric Brands fosters a collaborative environment with competitive benefits and training focused on enhancing sales skills. Employees receive a generous discount on Robert Graham products, encouraging brand engagement and personal investment in the company's success.
This role uniquely blends luxury fashion retail with commission-based incentives, rewarding high performance. Unlike typical sales jobs in Orlando, it demands an elevated knowledge of contemporary apparel and a commitment to crafting memorable customer experiences tied to Robert Graham's eclectic style.
Sales Associates in Orlando typically earn between $28,000 and $38,000 annually, including commissions. This range reflects the premium retail sector's standards and Robert Graham's competitive approach within the Orlando Premium Outlets setting.
Yes, Orlando's vibrant retail industry means many candidates vie for positions at popular brands like Robert Graham. Success often hinges on demonstrating prior sales success and a strong customer service mindset tailored to an upscale outlet environment.
Robert Graham emphasizes personalized, world-class service that goes beyond typical retail interactions. Sales Associates are trained to resolve issues swiftly and cultivate lasting customer relationships, reflecting the brand's luxury positioning in Orlando's competitive outlet market.