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Case Manager II
Company : Seven Hills Foundation
Location : New Bedford, MA, 02745
Job Type : Full Time
Date Posted : 11 January 2026
Overview
Case Manager IISeven Hills Family Services, An Affiliate of $Seven Hills Foundation
Are you passionate about making a meaningful impact in the lives of others? We are looking for a Case Manager II to oversee the day-to-day operations of our Shared Living/Adult Family Care (AFC) programs. This role ensures the delivery of high-quality care and support for individuals within Seven Hills Family Services, Inc., while maintaining compliance with State, Federal, and other regulatory standards.
Pay: $23.90/hour
Benefits for Full-time employees:
- Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
- Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
- Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
- Discounted Tuition with College & University Partnerships!
- Tuition Assistance: Reimbursed or prepaid college coursework!
- Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
Work-Life Balance:
- Generous Accrued Paid Vacation: 3 weeks in your first year!
- Vacation Cash-Out Option
- 3 Paid Personal Days
- 11 Paid Holidays
- Accrued Paid Sick Time
Why Join Us?At Seven Hills Family Services, you’ll be part of a mission-driven team that makes a real impact on the lives of others. With ongoing training, professional growth opportunities, and a supportive, collaborative environment, you’ll have the chance to make a difference while advancing your career. If you're ready to provide compassionate care and support, apply today and help us create positive change!
Ready to Make a Difference?Apply now to join a supportive, innovative team where you can help individuals achieve their full potential and thrive in their communities.
Responsibilities
Program Oversight:
Manage daily operations in compliance with Seven Hills Family Services policies and federal/state licensing regulations.
Oversee contract usage and funding allocations for Shared Living/AFC supports in the assigned area.
Develop and implement weekly program activities and Person-Centered Planning.
Team Collaboration:
Work collaboratively with team members, funding sources, families, and contracted Shared Living Providers.
Facilitate and schedule meetings with funding agencies, family members, and clinical team members as needed.
Meet regularly with the Area Director and provide monthly data updates.
Case Management and Provider Support:
Provide case management services and coordinate support services for identified individuals.
Oversee the pre-placement process, including recruitment, screening, interviewing, and intake documentation for potential Shared Living/AFC Providers.
Visit each Shared Living/AFC Provider as required to ensure individuals receive appropriate supports.
Training and Compliance:
Ensure Shared Living/AFC Providers receive proper training and oversee ongoing training needs.
Maintain current certifications and attend job-related trainings as required.
Coordinate and assure compliance with Quality of Life Areas, such as safeguarding individual rights, autonomy, safety, and health.
Documentation and Communication:
Maintain accurate and up-to-date records for consumers and providers.
Return correspondence to individuals, family members, and funding sources within 24 hours.
Ensure documentation supports the achievement of Performance-Based Objectives and project outcomes.
Leadership and Supervision:
Serve as a Frontline Supervisor Team Member, leading by example and motivating staff and volunteers.
Maintain a strong personal presence and accessibility in areas relevant to work management.
Assure that surveys and visits confirm individuals receive appropriate and high-quality supports.
Qualifications
Education & Experience:
- Bachelor's Degree Required
- 1-3 years of related case management experience working with individuals with Intellectual and Development Disabilities or the Elderly.
- CPR/First Aid First Aid, CPR and HRO certified. Valid Driver's License required
Skills and Knowledge:
- Strong communication and organizational abilities.
- Accurate documentation and reporting of services provided
- Efficient coordination of services to meet client needs.
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Frequently asked questions
In New Bedford, the Case Manager II focuses heavily on shared living and adult family care programs, requiring oversight of compliance and coordination with multiple stakeholders. This specialized focus distinguishes it from broader case management roles that might not engage as deeply with AFC provider management and regulatory adherence.
Starting as a Case Manager II often opens pathways to supervisory or program director roles within social services. The role’s emphasis on compliance, team leadership, and multi-agency collaboration builds critical skills for advancing to managerial positions in healthcare or community-based organizations.
While a bachelor's degree is essential, certifications like CPR, First Aid, and Human Rights Officer (HRO) are highly valued in Massachusetts. These credentials enhance your ability to meet regulatory standards and improve client safety, making you a stronger candidate for Case Manager II roles.
New Bedford’s demand for Case Manager II professionals is moderate, with steady openings due to community health needs. However, competition can be intense, especially for roles offering comprehensive benefits and career growth, so candidates with direct AFC experience and certifications tend to stand out.
The Case Manager II role at Seven Hills Foundation offers $23.90 per hour, which aligns well with local market rates for similar positions. This pay reflects the specialized responsibilities involved, including program oversight and compliance in the shared living care sector.
Seven Hills Foundation provides notable benefits like Blue Cross Blue Shield health coverage with employer contributions, a generous retirement plan with up to 33% match, and unique tuition assistance programs. These perks enhance work-life balance and support ongoing professional development.
At Seven Hills Foundation, Case Manager II roles emphasize a mission-driven culture focused on meaningful impact through shared living programs. The organization’s commitment to training, career growth, and collaborative teamwork offers a supportive environment unlike many standard case management positions.
New Bedford’s compact urban layout makes commuting manageable for Case Manager II candidates, but public transit options may be limited. Many prefer living nearby to reduce travel time, which can also influence punctuality and overall job satisfaction in this hands-on community role.
Daily duties include managing program compliance, coordinating with shared living providers, facilitating meetings with families and funding sources, and ensuring client support plans are effectively implemented. This hands-on approach demands strong organizational and communication skills.
Choosing Seven Hills Foundation offers exposure to specialized adult family care programs, robust employee benefits, and a mission-oriented workplace. The role’s focus on regulatory compliance combined with professional support helps foster growth unmatched by many traditional case manager positions.