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Highgate

Cocktail Server (Part-Time)

Company : Highgate

Location : Honolulu, HI, 96813

Job Type : Part Time

Date Posted : 10 January 2026

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Overview

The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. The Server must be have cocktail and alcohol knowledge. The Server must have weekend and evening availability. 

Responsibilities

  • Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
  • Have a thorough knowledge of menus and current specials in applicable outlets.
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
  • Pre-bus all tables removing soiled dishes after each course.
  • Be familiar with the operation of the P.O.S system.
  • Perform cashiering functions by closing checks and preparing end of shift paperwork.
  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
  • Consistently upsell food, beverage and promotional items to guests.
  • Receive and deliver food and beverage orders and collect payment.
  • Ensure overall guest satisfaction.

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. 
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.

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Frequently asked questions

Honolulu's hospitality scene is vibrant, with steady demand for cocktail servers, especially in popular tourist hubs. However, competition can be tough due to many seeking part-time roles. Candidates with strong knowledge of cocktails and flexible evening availability tend to stand out in this market.

Serving in Honolulu hotels often means interacting with diverse international guests, requiring cultural sensitivity and adaptability. Additionally, servers must handle busy weekend and evening shifts efficiently while navigating the fast-paced atmosphere typical of resort locations.

Mastery of cocktail recipes, strong communication, and the ability to multitask under pressure are vital. Physical stamina for standing long shifts and carrying trays, plus familiarity with POS systems and upselling techniques, significantly improve job performance.

Typical duties include taking and delivering drink orders promptly, clearing tables between courses, managing payments, and maintaining cleanliness and stock levels. Providing friendly, attentive service to enhance guest satisfaction is a constant priority.

Highgate emphasizes innovative hospitality management with a global reach, so servers benefit from structured training, access to industry-leading tools, and working within upscale properties. This fosters a professional environment focused on guest experience and operational excellence.

Highgate expects cocktail servers to maintain high standards in guest service, demonstrate cocktail knowledge, and be available for weekend and evening shifts. The role also involves operating POS systems and participating in station rotations ensuring smooth service flow.

This role offers hourly compensation. In Honolulu, hourly rates for cocktail servers typically range from $12 to $18, depending on experience and tips. Given the part-time nature, earnings can be supplemented significantly through upselling and efficient service.

While not always mandatory, having a responsible beverage service certification or a liquor license recognized in Hawaii can enhance employability. These credentials demonstrate knowledge of alcohol laws and safe serving practices, valued by hotels like Highgate.

Experience as a cocktail server can lead to supervisory roles, beverage management, or event coordination positions within hospitality. Developing strong guest interaction skills and understanding hotel operations creates opportunities for advancement in the vibrant Honolulu hotel industry.

Yes, weekend and evening shifts are peak times in hospitality, especially in resort areas like Honolulu. Highgate prioritizes flexibility in scheduling to maintain excellent guest service during these high-demand periods, making availability a key requirement.

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