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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Bloomington, MN, 55431
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.00- $17.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
A Greeter / Counter Desk Attendant at Bowlero plays a key role in creating a welcoming atmosphere by managing guest interactions, handling waitlists, and ensuring equipment readiness. This frontline position sets the mood for visitors, enhancing their overall entertainment experience with personalized service and efficient operations.
Success in this role demands excellent communication, customer service finesse, and multitasking abilities. Familiarity with POS systems, cash handling, and basic troubleshooting of equipment malfunctions also helps in delivering smooth guest experiences at a fast-paced location.
Starting as a Greeter / Counter Desk Attendant offers valuable exposure to operational aspects of entertainment venues. Employees often progress into supervisory or managerial roles by gaining experience in guest relations, team coordination, and facility management, especially within companies like Bowlero.
Bloomington’s entertainment scene emphasizes a friendly, community-oriented environment. The role typically involves flexible shifts to accommodate peak times, with an emphasis on team collaboration reflecting local hospitality standards and customer expectations.
Bloomington’s demand for customer-focused roles remains steady, with entertainment venues frequently hiring to meet busy seasons. Candidates with prior hospitality experience and strong communication skills tend to have an edge amid local competition.
Bowlero offers a competitive hourly pay range between $16.00 and $17.00 for this position in Bloomington. This reflects local market rates for similar customer-facing roles in entertainment, alongside performance incentives and potential benefits.
Bowlero combines a vibrant atmosphere with perks like discounted food, arcade credits, and free bowling, distinguishing its Greeter / Counter Desk Attendant role. The company's scale and brand presence provide unique engagement opportunities not typically found at smaller venues.
Daily duties include welcoming guests warmly, managing lane assignments and equipment distribution, operating POS systems, maintaining waitlists, and reporting mechanical issues promptly. These tasks ensure smooth customer flow and high satisfaction during visits.
Applicants must be at least 18 years old to comply with state alcohol service laws. While a high school diploma is preferred, relevant hospitality or retail experience can also support candidacy, especially for handling cash and customer interactions effectively.
Bowlero offers perks such as half-price food and beverage discounts, $1 arcade plays, and complimentary bowling sessions, fostering an engaging and rewarding work environment that reflects its entertainment-focused brand identity.