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Maintenance Clerk
Company : Roche Bros.
Location : Watertown, MA, 02472
Job Type : Part Time
Date Posted : 29 December 2025
Overview
To provide a clean and safe store environment. To maintain cleanliness and sanitation standards in a safe manner throughout the store and perform other functions as required in other departments within the store while maintaining great customer service.
Minimum Qualifications
- Must demonstrate capability to interact with customers.
- Must have a pleasant, outgoing, self-motivated personality.
- Must demonstrate minimum mechanical skills.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a scheduled based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong maintenance team
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance and take customer to item located within the store.
- Assist customers in retrieving items from inaccessible areas or in obtaining products that are either located in the back room or that they may have difficulty in handling.
- Observe all store rules and company policies.
- Be safety conscious and correct any unsafe conditions you observe.
- Observe shift operating hours at all times as scheduled or assigned by store manager.
- Adhere to all local, state, and federal health and civil code regulations.
- Carry out various assignments made by store manager.
- Frequent sweeping and mopping of entire store and periodic cleaning of restrooms, break room, and other areas.
- Daily washing of sales floor and deep cleaning of refrigerated cases.
- Assist departments with weekly cleaning jobs like shelves, display bases, cases, etc.
- Maintain bottle returns in courtesy booth and storage areas.
- Other cleaning and minor repair jobs to keep the store the “cleanest in the industry”.
- Practice the “Cleaner’s Creed” and proper sanitation procedures to help keep the entire store neat and clean.
- Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
- Comply fully with all safety policies and procedures.
- Exercise proper safety practices when lifting or moving deliveries or using equipment.
- Maintain a neat, well-groomed personal appearance at all times and observe company dress code.
Secondary Job Functions:
- Occasional calls to the front end to help assist during busy times.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Mop, broom, vacuum, maintenance cart, other cleaning supplies and equipment.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and outside, and may include exposure to cold and hot temperatures in wet or humid environments.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
At Roche Bros., a Maintenance Clerk blends sanitation duties with customer interaction uniquely, emphasizing teamwork under the 'golden rule' philosophy. Unlike some peers, this role demands multitasking across departments, ensuring a clean store environment while supporting customers directly, a balance uncommon in typical maintenance jobs in Watertown.
Starting as a Maintenance Clerk in Watertown offers pathways into supervisory roles or specialized maintenance coordination. Gaining mechanical skills and excelling in safety compliance can lead to positions like Maintenance Coordinator or even Assistant Maintenance Manager, especially in companies valuing internal growth like Roche Bros.
Applicants should emphasize mechanical aptitude, strong communication in English, and customer service abilities. Additionally, showcasing reliability with safety practices and flexibility for varied shifts can set candidates apart in Watertown’s competitive maintenance job market.
Roche Bros. fosters a respectful and supportive environment termed the RSTO (Respectful, Supportive, Team Oriented) work style. Maintenance Clerks benefit from a collaborative atmosphere focused on morale and mutual assistance, making the job more engaging than typical maintenance roles.
Expect a diverse workload including sweeping, mopping, deep cleaning refrigerated cases, and assisting customers with product retrieval. Roche Bros. emphasizes a clean and safe store environment through routine sanitation and minor repairs, combining maintenance with direct customer service more intensively than many local stores.
Watertown’s seasonal weather means Maintenance Clerks often face cleaning in both hot and cold conditions, sometimes in humid or wet environments. The store layout requires frequent movement and handling of heavy equipment indoors, demanding physical endurance and safety vigilance.
Watertown’s proximity to Boston creates moderate competition for maintenance roles, with demand influenced by retail and service industries. Pay ranges from $15.00 to $17.90 per hour at Roche Bros., reflecting local wage standards, candidate experience, and compliance with Massachusetts pay transparency laws.
The Maintenance Clerk at Roche Bros. not only handles cleaning and minor repairs but also excels in customer service by assisting shoppers directly and supporting other departments. This dual focus on maintenance and interpersonal skills distinguishes it from more narrowly defined maintenance staff roles.
Maintenance Clerks are integral to Roche Bros.' commitment to store cleanliness and customer satisfaction. They collaborate closely with managers and associates, ensuring safety and sanitation standards align with company policies, ultimately supporting a positive shopping experience that drives store success.
The hiring range for a Maintenance Clerk at Roche Bros. in Watertown is between $15.00 and $17.90 per hour. Pay varies based on experience, qualifications, internal equity, and compliance with local labor regulations, ensuring fair compensation aligned with Massachusetts’ pay transparency requirements.