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Direct Support Professional III - Senior Service Coordinator
Company : Seven Hills Foundation
Location : Worcester, MA, 01606
Job Type : Full Time
Date Posted : 2 January 2026
Overview
Direct Support Professional III – Senior Service CoordinatorASPiRE!, an affiliate of Seven Hills Foundation
Are you ready to take on a leadership role in supporting individuals with developmental disabilities? Join ASPiRE! as a Senior Service Coordinator and make a difference in the lives of individuals by fostering independence and growth while mentoring a dedicated team.
Pay: $22.50/hr
Benefits for Full-time employees:
- Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
- Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
- Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
- Discounted Tuition with College & University Partnerships!
- Tuition Assistance: Reimbursed or prepaid college coursework!
- Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
Work-Life Balance:
- Generous Accrued Paid Vacation: 3 weeks in your first year!
- Vacation Cash-Out Option
- 3 Paid Personal Days
- 11 Paid Holidays
- Accrued Paid Sick Time
Responsibilities
- Direct Support: Provide hands-on assistance with personal care, daily living activities, and goal achievement for individuals served.
- Case Management: Develop and maintain Individual Support Plans (ISPs), ensuring timely follow-up and delivery of support services.
- Team Leadership: Supervise and mentor staff, evaluate performance, and provide contextual training in therapeutic models.
- Behavioral Support: Design and implement behavior management interventions in collaboration with the clinical team.
- Program Oversight: Act as the site’s contact person in the absence of management, ensuring smooth operations and program integrity.
- Community Engagement: Collaborate with families, guardians, and external agencies to promote individual progress in home, work, and community settings.
Qualifications
Education & Experience:
- Bachelor’s degree preferred.
- 1-3 years of related experience, including staff supervision and case management.
- Valid standard driver’s license (Class C or D).
Skills & Knowledge:
- Expertise in activity planning, behavior management, and therapeutic techniques.
- Strong understanding of person-centered planning and daily living assistance.
- Ability to foster independence, choice, and growth in a respectful and culturally appropriate manner.
- Familiarity with Seven Hills Foundation policies and procedures and program-specific regulations.
Why Join ASPiRE! at Seven Hills Foundation?
- Be part of a mission-driven organization that values empowerment, respect, and collaboration.
- Lead a dynamic team while making a tangible impact on the lives of individuals.
- Access opportunities for professional development and career growth.
Apply Today! Take the next step in your career and join a team dedicated to making a difference every day.
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Frequently asked questions
Worcester's growing focus on developmental disability support increases demand for experienced Senior Service Coordinators. Employers such as Seven Hills Foundation compete for candidates with leadership skills and case management expertise, making the market moderately competitive but rich with opportunities for qualified professionals.
Worcester offers multiple transit choices including bus routes and nearby highways. For Direct Support Professionals, proximity to residential sites is key, so having reliable personal or public transportation ensures timely service delivery across community settings and enhances job performance.
This senior position demands advanced skills in staff supervision, behavior management, and complex case coordination. Unlike entry-level roles, it requires leadership in therapeutic planning, team mentoring, and ensuring compliance with individualized support plans, reflecting a higher degree of responsibility and expertise.
Professionals often advance into leadership roles overseeing multiple programs or transition into clinical management. Continuous professional development, such as specialized certifications in behavioral health or case management, can open pathways to executive positions within nonprofit organizations like Seven Hills Foundation.
Balancing personalized care plans with staff supervision, managing unexpected behavioral situations, and maintaining collaboration with families and clinical teams are common hurdles. Effective communication and adaptability are essential to navigate these complexities while fostering client independence.
The role embodies the foundation's commitment to empowerment and respect by leading teams that support individual growth. Employees engage in a collaborative culture prioritizing person-centered care, making meaningful contributions to community inclusion and service excellence.
Offering $22.50 per hour, this pay rate aligns competitively with regional nonprofit sector wages for similar senior support roles. Coupled with substantial benefits like health insurance and retirement plans, it presents a balanced package attractive to experienced professionals in Worcester.
Seven Hills Foundation emphasizes leadership development and community integration, providing extensive benefits and tuition assistance. Their focus on behavioral support and comprehensive case management sets it apart, fostering a supportive environment for both employees and individuals served.