Lead Barback|Part-Time|Jacob's Pavilion
Company : Dallas Convention Center
Location : Cleveland, OH, 44113
Job Type : Part Time
Date Posted : 9 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Lead Barback is a pivotal role in ensuring the smooth operations of the bar area. This position involves assisting bartenders in preparing and serving beverages, maintaining cleanliness and organization behind the bar, and overseeing other barbacks. The Lead Barback must exhibit strong leadership qualities, excellent communication skills, and a keen eye for detail to uphold the bar's standards of service and efficiency.
This role will pay an hourly wage of $12 plus tips
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Assist bartenders in preparing and serving drinks promptly and accurately.
- Monitor and restock bar supplies, including liquor, mixers, garnishes, and utensils.
- Maintain cleanliness and organization of the bar area, including bar tops, equipment, and storage areas.
- Provide guidance and direction to other barbacks, ensuring tasks are completed efficiently and effectively.
- Interact with customers in a friendly and professional manner, taking orders and delivering drinks as needed.
- Address any issues or concerns that arise during the shift, such as equipment malfunctions or customer complaints.
- Train new barbacks on job responsibilities, safety procedures, and company policies.
- Adhere to all alcohol service regulations and company policies regarding responsible beverage service.
Qualifications
- Previous experience as a barback or in a similar role is preferred.
- Demonstrated ability to lead and motivate a team.
- Excellent verbal communication skills, with the ability to effectively communicate with both customers and coworkers.
- Ability to stand for long periods and lift heavy objects, including kegs and cases of alcohol.
- Strong organizational skills and attention to detail to ensure accuracy and efficiency in all tasks.
- Ability to work collaboratively with bartenders, other barbacks, and other staff members to ensure a positive work environment.
- Willingness to work evenings, weekends, and holidays as needed in a fast-paced environment.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Cleveland's vibrant live event industry offers several opportunities for part-time lead barbacks, but competition can be moderate due to the city's growing entertainment venues. Candidates with leadership experience and strong communication skills, like those sought by Dallas Convention Center, tend to stand out in local recruitment.
While Cleveland doesn't mandate unique certifications for barbacks, familiarity with state alcohol service laws and responsible beverage handling is crucial. Employers like Oak View Group emphasize adherence to these rules, ensuring safe service and compliance with Ohio's liquor control standards.
A Lead Barback must demonstrate proactive team coordination, efficient task delegation, and conflict resolution skills. At Jacob's Pavilion, these traits help maintain smooth bar operations, inspire other barbacks, and uphold high service standards in fast-paced event environments.
Part-time barbacks need strong organizational abilities, stamina for physical tasks like lifting kegs, and quick adaptability behind busy bars. Unlike general entry-level jobs, barback roles prioritize teamwork with bartenders and maintaining bar readiness during high-traffic events.
At Dallas Convention Center, Lead Barbacks act as a bridge between bartenders and barbacks, ensuring seamless beverage service and cleanliness. They coordinate with event staff to handle peak times effectively, enhancing guest experience through efficient bar management.
Jacob's Pavilion's busy event schedule demands barbacks to quickly restock supplies and maintain cleanliness amid fluctuating crowd sizes. Part-time workers must also adjust to variable shifts, including weekends and holidays, which can differ from more predictable barback roles elsewhere.
The $12 hourly rate combined with tips is competitive for part-time barbacks in Cleveland, reflecting the city's cost of living and hospitality sector pay. Including 401(k) benefits further enhances the compensation package offered by Oak View Group for this role.
Serving as a Lead Barback at Dallas Convention Center cultivates leadership, multitasking, and customer service expertise. This foundation supports advancement into bartender, floor manager, or event coordinator roles within the dynamic hospitality and live entertainment sectors.
Shifts often align with event timings, requiring part-time barbacks to work evenings, weekends, and holidays. Flexibility is key at Jacob's Pavilion, where demand surges during concerts or festivals necessitate extended or irregular hours.
Training new barbacks demands clear communication, patience, and thorough knowledge of safety protocols and service standards. The Lead Barback role emphasizes mentorship to ensure newcomers quickly adapt and contribute to a cohesive bar team.