Kitchen- Prep Clerk
Company : Roche Bros.
Location : Acton, MA, 01720
Job Type : Part Time
Date Posted : 3 January 2026
Overview
Prepare food and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Demonstrate capability to work with customers.
- Successful completion of company training program.
- Completed a course in food safety, either mini class or full certification.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a scheduled based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong kitchen team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance.
- Provide continuous attention to customers’ needs at the service counter and be available for customer assistance and questions about food products.
- Offer assistance in finding or suggesting product selection.
- Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
- Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Participate actively in the control of shrink; use proper tares, check scales for accuracy, control “leftovers” and minimize waste.
- Demonstrate learned skills of product preparation, selling and display techniques.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Follow all sanitation guidelines and standards.
- Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained.
- Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
- Able to operate and clean department equipment and tools.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Clean utensils, work tables, display cases, cooler and freezer, walls, fans, drains, and wipe counter tops.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting and crawling.
0% (N) Never
Pushing and pulling up to 250 lbs, lifting up to 50 lbs, climbing up to 8 feet, kneeling, and crouching,
1-33% (O) Occasionally
Carrying up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, smelling and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting or back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Food processor, grill, slicer, knives, kitchen utensils, case cutter, warmer, oven, fryer, smoker, electronic scales, mixer, shrink film wrap, pallet jack, power jack, pressure washer, trash compactor.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and may include exposure to cold and hot temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
Acton's Kitchen- Prep Clerk positions often emphasize teamwork and customer interaction more than neighboring towns. Local supermarkets like Roche Bros. prioritize fresh product handling and community engagement, making the role uniquely customer-focused compared to more industrial kitchen jobs nearby.
In Acton, employers highly value food safety certifications, such as ServSafe or equivalent mini-classes. These credentials ensure compliance with local health codes and boost a candidate’s chance of hire, especially in grocery chains like Roche Bros. where sanitation standards are stringent.
Mastering food rotation techniques, accurate scale use, and maintaining impeccable cleanliness are key skills. Strong communication and a team-oriented attitude help prep clerks thrive, ensuring efficient kitchen operations and excellent customer service in fast-paced environments.
Tasks include preparing and displaying food with care, monitoring product freshness, and assisting customers courteously. Regular cleaning, managing inventory rotation, and collaborating with kitchen managers to uphold quality standards also shape the daily workflow.
Absolutely. Many start as prep clerks then progress to kitchen assistants, coordinators, or even managerial roles. Gaining certifications and honing leadership in team settings at companies like Roche Bros. can accelerate growth within kitchen staff hierarchies.
Roche Bros. provides comprehensive training and mandates food safety certification completion. The company enforces strict sanitation protocols and continuous monitoring of kitchen environments, ensuring every prep clerk adheres to top-tier food handling practices.
This role blends food prep duties with active customer service, fostering a supportive team culture known as RSTO (Respectful, Supportive, Team-Oriented). Roche Bros. emphasizes both product quality and associate morale, making it a balanced position between kitchen work and customer interaction.
The hourly wage typically ranges from $15.00 to $17.90, reflecting Massachusetts pay transparency laws. Actual pay varies based on experience, certifications, and internal equity, with Roche Bros. considering multiple factors to ensure fair compensation.
Strong teamwork, respectfulness, and a proactive approach to customer needs are highly valued. Candidates who embrace Roche Bros.’ ‘golden rule’ philosophy and demonstrate consistent courtesy during customer transactions tend to excel in this role.
The company enforces strict training on equipment use, including power jacks and food processors, and regularly monitors safety compliance. Ergonomic practices and rotation of physically demanding tasks help minimize injury risks for kitchen staff.