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Arcade Technician
Company : Bowlero
Location : Chicago, IL, 60611
Job Type : Full Time / Part Time
Date Posted : 2 January 2026
Overview
Summary: The Arcade Technician is responsible for ensuring that all arcade games, token vendors, and ticket redemption centers are in proper working order. This role performs maintenance, records updates, and assists guests as needed to enhance their gaming experience.
Essential Duties and Responsibilities:
Key responsibilities include, but are not limited to:
Equipment Maintenance & Repairs:
- Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper functionality.
- Perform routine maintenance and minor repairs on equipment.
- Update maintenance records for all arcade games.
- Track and document parts used for repairs.
Inventory & Record Keeping:
- Maintain accurate records of items used, including tokens, game cards, and other arcade supplies.
- Record and update game win data for merchandiser prizes.
Guest Service & Cleanliness:
- Provide assistance to guests as needed.
- Maintain a clean and organized work area.
- Perform opening and closing procedures in assigned areas.
Additional Responsibilities:
- Perform other duties as required.
Qualifications:
- Experience with arcade game maintenance, troubleshooting, and repair.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and manage time efficiently.
- Strong communication and guest service skills.
Education and Experience:
Required:
- High School Diploma or equivalent.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.20 - 17.52 / hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
In Chicago, arcade technicians typically perform routine inspections and minor repairs on token vendors and ticket redemption kiosks, ensuring seamless guest experiences. Keeping detailed maintenance logs and promptly replacing worn-out parts are essential to maintain continuous operation in busy entertainment centers like Bowlero.
While formal certifications aren't always mandatory, having credentials in electronics repair or technical troubleshooting can improve your profile. Local employers value hands-on experience with arcade machines and knowledge of gaming hardware, which are often prioritized in Chicago's competitive arcade job market.
Attention to detail and strong problem-solving abilities are vital, especially for diagnosing and fixing arcade game malfunctions quickly. Effective communication with guests and teamwork also distinguish top technicians, enabling them to maintain smooth operations in dynamic venues like Bowlero.
At Bowlero, arcade technicians balance technical upkeep with guest interaction, often performing opening and closing procedures unique to their locations. Unlike some venues, Bowlero emphasizes both maintenance and guest service, requiring technicians to be versatile and proactive throughout their shifts.
Bowlero offers performance-based incentives alongside healthcare coverage and a comprehensive benefits package. These extras enhance the hourly pay rate, making the compensation competitive for arcade technician roles within Chicago's entertainment industry.
Given Chicago’s moderate living expenses, the offered $16.20 - $17.52 per hour falls within a reasonable range for entry-level technician roles. This wage aligns with local market standards for arcade maintenance professionals, especially when factoring in Bowlero’s benefits and incentives.
Bowlero’s focus on delivering high-energy entertainment means technicians often juggle equipment repairs with engaging guest assistance. This dual role fosters a lively work environment where technicians contribute directly to customer satisfaction and venue upkeep.
Demonstrating practical experience with arcade game troubleshooting and showcasing strong communication skills can make a candidate more attractive. Highlighting a proactive attitude toward maintenance and guest service aligns well with Bowlero’s expectations and Chicago’s competitive hiring landscape.
Technicians often confront high usage rates leading to frequent wear and unexpected repairs. Managing parts inventory efficiently while minimizing downtime during peak hours demands quick diagnostic skills and effective time management, especially in venues like Bowlero.
Bowlero’s expansion and reputation contribute to consistent hiring needs for arcade technicians in Chicago. Compared to smaller arcades, Bowlero offers more stable opportunities due to its size, varied entertainment options, and commitment to quality guest experiences.