Risevoic
Sales Associate
Company : Roche Bros.
Location : Salem, MA, 01971
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Overview
Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong deli team.
- Provide continuous attention to customers’ needs at the service counter.
- Offer product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Slice meats and cheeses.
- Prepare and wrap cheeses, sandwiches, and other deli related products.
- Stock display cases and rotate all products to ensure date control.
- Unload deliveries and store product in designated area.
- Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
- Exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Success as a sales associate at Roche Bros. hinges on strong customer focus, quick adaptability to store needs, and meticulous attention to product presentation. Being a team player committed to the 'golden rule' and maintaining cleanliness sets top performers apart in this Salem retail environment.
A sales associate's day involves proactive customer engagement, suggesting products, and ensuring a well-stocked, fresh display. Handling deli items with care while following sanitation standards highlights both service excellence and operational know-how, crucial for maintaining customer satisfaction.
Entry-level sales associates often progress by developing strong product knowledge and customer rapport. Demonstrating reliability and leadership can lead to supervisory roles or specialized positions such as sales management or department leads, especially in established chains like Roche Bros.
Salem offers a variety of transit options including MBTA commuter rails and bus routes. Most employees find commutes under 30 minutes feasible, but traffic during peak hours can affect timing. Proximity to residential areas makes walking or biking practical for some associates.
Salem’s retail sector is moderately competitive due to its mix of local stores and chain grocers. Seasonal fluctuations influence vacancy rates, with increased hiring in holidays. Candidates with flexible schedules and prior retail experience tend to have an edge in securing roles.
Roche Bros. emphasizes teamwork and customer-centric service, backed by structured onboarding and e-learning. Their focus on product freshness and sanitation standards, combined with a collaborative culture, distinguishes the employee experience from other local grocers.
At Roche Bros., sales associates uniquely manage deli-specific tasks such as slicing meats and cheeses and wrapping sandwiches, alongside standard stocking duties. The role blends customer interaction with food preparation, demanding adherence to safety and sanitation protocols.
The advertised pay range at Roche Bros. for this sales associate role spans $15.40 to $20.10 per hour, reflecting compliance with Massachusetts pay transparency laws. Actual pay varies based on experience, qualifications, and internal equity, competitive within Salem's retail market.
While no formal certifications are mandatory, proficiency in food safety practices, basic English literacy, and familiarity with retail technology (like electronic scales and pricing guns) are valuable. Roche Bros.' onboarding supports skill development aligned with these practical competencies.
Roche Bros. leverages sales associates as frontline ambassadors who uphold product quality and customer service. Their work in stocking, customer engagement, and adherence to sanitation standards directly supports the company’s reputation and drives retail sales success locally.