Risevoic
Service Technician
Company : Ferrellgas
Location : Franklin, NC, 28734
Job Type : Full Time
Date Posted : 2 January 2026
Overview
Ferrellgas knows dedicated superior service starts with supported employees. Ferrellgas is seeking a Full-Time Service Technician to join the team! As a Service Technician, you will be responsible for installing, repairing, and maintaining propane equipment for our customers. Exceptional customer service is essential. Service Technicians can expect to work local routes and be home every night; however, on-call rotations for after hours and weekend emergency deliveries may be needed.
Benefits
- Medical, Dental & Vision
- Company provided STD, LTD, Life, & AD&D
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Employee Stock Ownership Plan (ESOP)
- Wellness Program
- Parental Leave Benefit
- Tuition Reimbursement
- Employee Referral Program
- Propane Discounts
Responsibilities
- Installs, repairs, and maintains propane equipment for retail customers.
- Responsible for providing emergency response and system installation and testing.
- Loads, secures, transports, delivers, and unloads propane to and from specified destinations.
- During daily interaction with customers provides exceptional customer service by supplying service/safety information and answering inquires.
- May work on propane appliances when needed and assist with deliveries, based on customer demands
Qualifications
- High school diploma or equivalent.
- 3 or more years related experience.
- Good driving record
- Commercial driver’s license Class B CDL license with hazmat and tanker endorsement preferred.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
Applicants must not now, or any time in the future, require sponsorship for an employment visa
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Frequently asked questions
In Franklin, NC, service technicians typically manage local routes which help minimize commute times, allowing more on-the-clock hours for propane equipment maintenance and emergency responses. The area's compact layout supports efficient scheduling, essential for meeting customer needs while maintaining a balanced workday.
Local employers in Franklin often value Commercial Driver's License Class B with Hazmat and Tanker endorsements, especially for propane delivery roles. These certifications ensure compliance with safety regulations and enhance eligibility for technician positions that involve transporting hazardous materials.
Mastery in propane system installation, troubleshooting, and emergency response is crucial. Strong communication skills to provide safety guidance, combined with a clean driving record and CDL endorsements, position technicians for supervisory roles or specialized equipment servicing within the mechanical service field.
Unlike pure repair roles, service technicians blend customer-facing duties with mechanical tasks, handling propane equipment installation, safety checks, and emergency deliveries. This hybrid role demands adaptability, technical know-how, and the ability to provide prompt solutions under variable field conditions.
Service Technicians in Franklin, NC typically earn between $40,000 and $52,000 annually, reflecting regional cost of living and demand. This aligns moderately with national averages for similar mechanical and maintenance service technician roles, factoring in local industry needs and experience levels.
Ferrellgas promotes a supportive environment by offering benefits like health coverage, 401(k) matching, and tuition reimbursement tailored to service technicians. This approach fosters retention by valuing technicians’ safety expertise and commitment to superior propane service within the community.
At Ferrellgas, technicians not only manage complex propane equipment repairs but also educate customers on safety practices during on-site visits. This dual focus strengthens customer trust and ensures operational excellence, setting the company apart in the propane service industry.
Entry-level technicians often start with foundational propane system knowledge and basic CDL credentials, while experienced ones handle emergency responses, advanced equipment diagnostics, and customer education. Progression depends on hands-on experience and obtaining specialized endorsements.
Many assume propane servicing is inherently hazardous without stringent protocols. However, trained service technicians follow rigorous safety standards and use proper equipment, making the work safe when handled by certified professionals with knowledge of emergency procedures.
Franklin's steady propane usage and rural setting generate consistent demand for qualified technicians, contributing to job security. However, competition remains moderate due to the specialized CDL and hazmat licensing requirements, encouraging candidates to acquire these credentials to stand out.