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Breakfast Attendant
Company : Highgate
Location : Kenner, LA, 70062
Job Type : Part Time
Date Posted : 8 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
La Quinta New Orleans Airport
2610 Williams BlvdKenner, LA 70062Overview
The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
Responsibilities
- Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
- Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
- Greet and seat guests at appropriate tables in a timely manner
- Ensure quality control of menus with regard to cleanliness and appearance
- Clear clean and reset tables/hotel spaces per client request or management instruction
- Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
- Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
- Communicate with all departments regarding in house VIPs
- Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
- Have a complete knowledge of standards of service for receiving a room service order
- Have a thorough knowledge of menus and current specials in all applicable departments
- Carry out cashiering functions in closing checks and end of shift paperwork
- Perform opening and closing procedures and side work duties according to station rotation assignment
- Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
- Perform any other duties or attend meetings as requested by management
- Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel
Qualifications
- Ability to perform job function with attention to detail speed and accuracy
- High School diploma or equivalent and/or experience in a hotel or a related field preferred
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city/county/state
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Ability to communicate professionally when answering phones and speaking with guests and team members
- Demonstrates a positive attitude and a desire to be of service to others
- Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
- Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
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Frequently asked questions
A Breakfast Attendant at Highgate focuses on delivering attentive, courteous service within the hotel breakfast area, balancing guest interaction with operational tasks such as stocking and cleaning. Unlike generic food service roles, this position demands knowledge of hotel amenities, guest expectations, and beverage preparation, highlighting a uniquely guest-centric hospitality environment.
Starting as a Breakfast Attendant in Kenner, LA, especially at a reputable company like Highgate, can open pathways to supervisory roles within food and beverage or broader hotel operations. Gaining experience here builds essential hospitality skills and customer service expertise valued across the hotel industry locally and beyond.
Success as a Breakfast Attendant requires quick adaptability, strong communication, and multitasking abilities. Attention to detail in maintaining cleanliness, handling guest requests diplomatically, and efficiently managing food and beverage stations are essential to ensure a smooth, welcoming breakfast service.
Highgate’s innovative approach means Breakfast Attendants often engage with advanced service standards and digital tools that optimize guest experience and operational efficiency. Employees benefit from a modern workplace culture emphasizing continuous learning, which enriches routine tasks with progressive hospitality practices.
Highgate expects Breakfast Attendants to maintain a polished appearance and deliver personalized, friendly service that aligns with the company’s luxury hospitality standards. This includes anticipating guest needs, managing special requests gracefully, and embodying the brand’s commitment to exceptional guest satisfaction.
Kenner’s hospitality sector shows steady demand for entry-level roles like Breakfast Attendants due to its proximity to New Orleans. Candidates should be prepared for moderate competition, emphasizing flexible availability, relevant certifications, and a service-minded attitude to stand out in local hiring pools.
Breakfast Attendants in Kenner typically earn between $11 and $14 per hour. Highgate offers competitive hourly wages aligned with market standards, often supplemented by opportunities for tips and shift differentials, reflecting its commitment to fair compensation within the hospitality industry.
Yes, Breakfast Attendants in Kenner generally need a valid food handler’s card as per Louisiana health regulations. Additionally, to serve alcoholic beverages, completing responsible alcohol service training such as TIPS is often mandatory, ensuring compliance with local safety and service standards.
Challenges include managing peak guest volume during morning hours, maintaining high cleanliness standards, and handling last-minute special requests. The role demands stamina, patience, and the ability to stay calm under pressure, especially in busy Kenner hotel environments servicing diverse clientele.
Absolutely. Highgate’s global presence and diverse hotel portfolio mean employees often receive training aligned with international hospitality practices, enriching their service skills and cultural awareness while working locally in Kenner, LA, broadening career prospects worldwide.